I attended the AIIM 2002 convention today in San Francisco. AIIM was originally a document imaging association but now calls itself an "Enterprise Content Management" association. The highlight of the conference for me today was the keynote address on Disaster Recovery. It was a panel presentation that included managers from three companies, each of these companies lost significant operations on 9/11.
The most poignant advice was from Richard Dominelli—Vice President, Image Development, Guy Carpenter & Company: "Don't assume that your staff will be available to recover after a disaster - we lost 292 employees [in the attack on the World Trade Center]". You can download the PowerPoint presentation of this keynote here (3.34MB).
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